A 99.9% Server Uptime
Our website hosting system is based on a stable, world–class hardware architecture and a significantly customized Linux distro. Thus, regardless of what your web site is, or how many website visitors you’ve got, or even if there is a denial–of–service assault, our hosting servers will stay up and your web sites will remain visible online.
All our Linux website hosting plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our uptime guarantee remains the same.
A 99.9% Network Uptime
To be able to supply a high–quality web hosting service, you can barely depend on the default network configuration in a datacenter. We’ve built our very own custom internal network to ensure a hypersonic connection speed with the outside world.
And thanks to this, no matter which data centers you opt for: our US data center, our UK data center, in our data center FI, in our Eastern Europe data center or our AU data center, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your money at risk, you cannot feel truly safe. This is the reason why, with all our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you don’t feel content with our hosting service or if you wish to get a bit more powerful hosting solution, such as a Linux VPS hosting or even a Linux dedicated web hosting – you will get your money back in full, without any secret fees or repayment charges.
24/7 Technical Support
If you have ever had to wait for hours for a reply, you are aware of how exasperating this can be, especially when your web site is on the line. Because of this, our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technical support engineers will be here for you and they will get back to you in less than 60 minutes. And the best thing is that their average ticket response time is under twenty minutes!