Support and Help Channels
A one hour Inquiry Reply Warranty
Each ticket you submit to our technical assist Dept will be responded to within less than one hour. All general issues will be addressed right away. Nonetheless, if the support question you have sent requires help from a qualified administrator, we will address the ticket to him and will notify you about the postponement.
Professional Tech Assist Service
We will be online for you 24x7 to provide you with guidance and customer support as well as to aid you with any trouble that you could stumble upon whilst managing your virtual server. We can help you with all pre–installed apps, plus your OS, server management panel (depending on the VPS type) and the Control Panel designed completely by our developers.
An Informative Help Zone
An in–depth and consistently updated knowledge base is built into our in–house built Control Panel. It provides quick tips on how to conduct all of the basic site maintenance duties. The Help area presents detailed how–to content articles and step–by–step video guides. You can access the Help area by pressing the Help or Video buttons in the upper right corner of each Control Panel section.