Support Channels

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  • A User–Friendly Help Section

  • The Help Center incorporated into our Control Panel features a collection of help articles and frequently asked questions. Aimed toward fixing any common issue that you could come across, they are contributed by our support team of competent techs.

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  • Tutorial Video Clips

  • We have prepared a collection of instructional video tutorials that detailedly demonstrate how you can address a common issue connected with your Linux website hosting account. You will find the instructional video clips in the Help section.

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  • A One–Hour Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7–365 support service and a one–hour response guarantee. Our competent support engineers will be available around the clock to attend to your enquiries and to take care of any issue that you could run into. Simply send a technical support request from the Help section and we’ll respond back to you instantly.