1 hour ticket response
R-TEL’s team of support engineers is specialized in supplying quick answers to all your questions. We’ll review your support ticket the moment it’s been submitted and will reply back with a solution to the problem within maximum sixty minutes after the support ticket submission. Actually, our average client support ticket response time is 20 minutes.
A First–Rate Technical Support Service
We’ve got a team of web hosting support experts who will be happy to respond to all your questions whenever you require support. The vast majority of our customer support engineers have many years of experience in the Linux website hosting world, so you can constantly depend on fast and detailed answers to your inquiries.
A User–Friendly Help Center Section
To help you find a quick hint on how to use a certain service, we have implemented a very intuitive Help section in the Control Panel. You can search through an immense collection of web hosting account management articles and website management articles, refer to the F.A.Q. repository or check out our how–to video tutorials.