Installation and Troubleshooting in VPS Hosting
The upgrade is available with all virtual private server packages that we offer and you are able to add it either during the signup or anytime after using your billing Control Panel. It features one hour of custom work on your web server, so our admins could assist you with software installation or setup. They could furthermore troubleshoot any piece of software that you have already installed if it does not work correctly, so you'll not have to waste time to find out what's wrong as they can aid you in a very quick and professional way. As this is a one-time upgrade, you'll be able to get it only if you need it and if a particular task takes less time, the remaining minutes shall be available for the future and will not be reset in the end of the month. This upgrade is effective in case you can't do something by yourself or when you have our Managed Services upgrade, but the 30 minutes of custom work it provides are not enough for a specific task.
Installation and Troubleshooting in Dedicated Web Hosting
If you require our upgrade for any reason, you'll be able to add it to your dedicated server with a few mouse clicks through the billing Control Panel or if you need some custom work on the hosting server immediately after it is set up, you can get the upgrade during the signup process and inform us what exactly you need to be done, so everything shall be ready once your web server is up and running. 60 minutes of custom work are included to your account every time you acquire the upgrade, so you can take advantage of this service as often as you require. If some task requires less time to be performed, you won't lose the remaining minutes and they will be available for future tasks. Our upgrade will let you concentrate on creating and promoting your sites without wasting time on maintaining the dedicated web server or the software set up on it. You'll be able to take full advantage of it if you also use our Managed Services upgrade, but the 30 minutes it includes are not sufficient to perform all tasks that you need.