Phone Support in Website Hosting
Our website hosting packages feature phone support 14 hrs per day even on official holidays, so that if you do not have an account yet, you're able to call and find out more about our services or if we will meet the system requirements for your websites. For your benefit, we have local phone lines in the United States, Great Britain and Australia, so that you're able to call the telephone number that is nearer to you. If you're an existing customer, we can help you in a timely manner with all of the general and billing issues and with multiple tech matters so as to save you time and efforts - we are aware of the fact that in some cases it's more convenient to talk with a live person so as to get things done right away. Of course, some issues simply cannot be resolved on the phone, so in such a case you will have to employ our ticketing system.
Phone Support in Semi-dedicated Hosting
Every time you need more information for the Linux semi-dedicated hosting that we provide, you'll be able to call any of the three support lines that we have around the world - in the U.S.A., the UK and Australia. Thus, you're able to check ahead of time whether our solutions will be suitable for your websites. If you are already our customer and you own a semi-dedicated account, you will be able to reach us over the phone for 14 hours a day about any type of billing or general queries. For entirely tech issues you will have to employ our ticketing system in order to contact our technical support because sometroubles simply need longer time to be dealt with, but we will help you on the phone with many minor technical issues as well, saving you time and efforts.